Terms of service

Last updated: July 14, 2026

OVERVIEW

Welcome to INLIGHTEN! The terms "we", "us" and "our" refer to INLIGHTEN. INLIGHTEN operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). INLIGHTEN is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide through our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

Many INLIGHTEN products are custom printed and made to order. Minor variations in colour, print placement, or appearance may occur as part of the production process.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. INLIGHTEN reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until INLIGHTEN confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, including the product, size, colour, shipping address, and other order details.

Because our products are made to order, production may begin shortly after an order is placed. Cancellation or modification requests must be submitted as soon as possible. Once an order has entered production, we cannot guarantee that it can be cancelled or modified.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing information, and/or phone number provided at the time the order was placed.

Your purchases are subject to returns, replacements, or refunds solely in accordance with our Refund & Return Policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorised commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include applicable taxes, customs duties, or import charges. Shipping charges, where applicable, will be displayed during checkout.

Prices displayed in our online store may differ from prices offered through third-party websites, marketplaces, or other sales channels.

We may offer promotions from time to time that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the applicable promotion terms will govern with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete, that you are authorised to use the selected payment method, and that you will pay all charges incurred at the posted prices, including applicable taxes and charges disclosed at checkout.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed.

INLIGHTEN is not responsible for delays caused by shipping carriers, customs processing, incorrect or incomplete shipping information provided by the customer, or events outside our reasonable control.

Because our products may be made to order, production time may apply before an order is shipped. Production and estimated delivery times may vary depending on the product, destination, and fulfilment location.

Customers are responsible for providing complete and accurate shipping information when placing an order. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has entered production or has been shipped, we cannot guarantee that the shipping information can be changed.

Additional customs duties, import taxes, or fees may apply to international orders depending on the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise required by law.

Please refer to our Shipping Policy for additional information regarding production, shipping, and delivery.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product designs, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by INLIGHTEN, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent, except as permitted by applicable law.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright, or other intellectual property right of INLIGHTEN, Shopify, or any third party.

All rights not expressly granted herein are reserved by INLIGHTEN and the applicable rights holders.

INLIGHTEN's names, logos, product and service names, designs, and slogans are trademarks or intellectual property of INLIGHTEN or its applicable licensors. You must not use such materials without prior written permission.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans displayed through the Services are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we may neither monitor nor control.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement, except where otherwise required by applicable law.

We shall have no liability arising from or relating to your use of optional third-party tools to the fullest extent permitted by law.

Any use by you of optional tools offered through the Services is at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may, in the future, offer new features through the Services, including new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access.

If you leave the Services to access third-party materials or websites, you do so subject to the applicable third party's terms, policies, and practices.

To the fullest extent permitted by law, we are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content made available by third parties.

Please carefully review third-party policies and practices before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should generally be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

INLIGHTEN is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with INLIGHTEN.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and INLIGHTEN, including any injury, damage, or loss resulting from purchased products and services.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made directly with INLIGHTEN.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have had the opportunity to review these privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, which may process information in countries other than the country in which you reside.

Please review our Privacy Policy for more information about how personal information is collected, used, and disclosed.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content relating to the Services (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for purposes including operating, evaluating, improving, and promoting the Services.

You represent and warrant that you own or have all necessary rights to the Feedback you submit, have disclosed any compensation or incentives received in connection with your Feedback where required, and that your Feedback complies with these Terms and applicable law.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback unless otherwise required by applicable law or agreed by us in writing.

We may monitor, edit, or remove Feedback that we determine, in our discretion, violates these Terms, applicable law, or the rights of another person.

You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You may not knowingly submit unlawful, abusive, defamatory, obscene, malicious, or misleading content or transmit computer viruses or other malware through the Services.

You are responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is materially inaccurate, subject to applicable law.

Where reasonably possible, we will attempt to notify affected customers of material changes relating to an order.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly, to engage in unlawful or malicious activity; violate applicable international, federal, provincial, territorial, state, or local laws; infringe intellectual property rights; harass, abuse, threaten, defame, or harm another person; transmit knowingly false or misleading information; distribute spam or unauthorised solicitations; impersonate another person or entity; or engage in conduct that restricts or inhibits another person's use or enjoyment of the Services.

You also agree not to knowingly upload or transmit viruses or malicious code; unlawfully reproduce, duplicate, copy, extract, sell, resell, or exploit the Services; unlawfully collect or track the personal information of others; engage in phishing, pharming, pretexting, or similar deceptive conduct; or interfere with, bypass, or circumvent security or authorisation features.

We reserve the right to suspend, disable, or terminate access to the Services if we reasonably determine that these Terms have been violated, subject to applicable law.

SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with the requirements of this Section and applicable technical requirements.

14.3 We may use reasonable technical measures to limit whether and how Agents access, use, or interact with the Services.

14.4 Agents must not conceal or intentionally misrepresent automated access, circumvent CAPTCHAs or measures intended to distinguish automated activity from human activity, provide false information when asked whether an interaction is automated, or circumvent measures intended to block, limit, modify, or control automated access to the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or suspend or terminate your access to the Services, or any part thereof, where permitted by applicable law, including where we reasonably determine that you have violated these Terms.

You will remain responsible for amounts lawfully due up to and including the date of termination.

The following sections will continue to apply following termination to the extent necessary by their nature: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information presented on or through the Services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of general informational content except where otherwise expressly stated or required by applicable law.

Any reliance you place on general informational materials is at your own risk.

EXCEPT AS EXPRESSLY STATED BY INLIGHTEN OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN SUCH CASES, THE ABOVE DISCLAIMERS APPLY ONLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INLIGHTEN AND ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless INLIGHTEN, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, damages, liabilities, or claims, including reasonable legal fees, arising from your material breach of these Terms, your violation of applicable law or the rights of a third party, or your unlawful use of the Services.

We will provide reasonable notice of an indemnifiable claim where practicable. You agree to reasonably cooperate in the defence of such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us in respect of the Services constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede prior or contemporaneous agreements, communications, and proposals relating to the Services.

Any ambiguity in the interpretation of these Terms shall be addressed in accordance with applicable law.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may transfer, assign, or delegate these Terms and our rights and obligations in connection with a business transfer, restructuring, or as otherwise permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the applicable laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Subject to applicable consumer protection laws and any rights that cannot lawfully be waived, disputes relating to these Terms or the Services shall be subject to the jurisdiction of the courts located in Alberta, Canada.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

Where required by applicable law, we will provide notice of material changes to these Terms. Changes will become effective on the date specified in the applicable notice or when posted, as permitted by law.

Your continued use of or access to the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.